🚚 Spedizione gratuita per ordini superiori a 30€ 🚚

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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Ulteriori articoli non restituibili:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Se viene approvato, il tuo rimborso sarà elaborato e un credito sarà automaticamente applicato alla tua carta di credito o al metodo di pagamento originale, entro un certo numero di giorni.

Rimborsi in Ritardo O Mancanti

Se non hai ancora ricevuto un rimborso, controlla prima il tuo conto bancario.

Poi contatta la tua società di carte di credito, potrebbe volerci del tempo prima che il rimborso sia ufficialmente registrato.

Next contact your bank. There is often some processing time before a refund is posted.

Se hai fatto tutto questo e non hai ancora ricevuto il tuo rimborso, contattaci a {indirizzo email}.

Articoli in Saldo

Only regular priced items may be refunded. Sale items cannot be refunded.

Cambi

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Regali

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Se l’articolo non è stato contrassegnato come regalo al momento dell’acquisto, o se chi ha fatto il regalo ha fatto spedire l’ordine a se stesso per dartelo successivamente, invieremo un rimborso a chi ha fatto il regalo e verrà a conoscenza del tuo reso.

Spedizione Dei Resi

Per restituire il tuo prodotto, devi spedire il tuo prodotto a: {indirizzo fisico}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

A seconda di dove vivi, il tempo necessario affinché il prodotto sostituito ti raggiunga può variare.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Hai Bisogno Di Aiuto?

Contattaci a {email} per domande relative a rimborsi e resi.